How do I install NetExtender?

This document details the steps to installing the Dell SonicWall NetExtender for VPN access to campus systems from off-campus or over a wireless network on-campus. Some systems, such as Banner, UDrive, and SDrive require this VPN connection. In addition to installing this software, a user must also be authorized by either a system adminstrator or a network administrator to connect via VPN.

Windows OS

NOTE: These directions are for PCs running Windows. For Mac OS X users, please see the Mac OS X instructions.

  1. Open the FIT VPN site: 

    Login screen for Sonicwall

  2. Login with Tracks username and password.
  3. Select the Blue N icon to begin installing NetExtender. It will ask for you permission to install the add-on in FireFox so allow it.
  4. After installing the add-on, it will ask you to restart the browser. Click on the restart button.
  5. Select the Blue N icon again. A new window should pop up along with another one asking you permission to install the driver.

    New window along with permission for installing the driver

  6. Select install this driver software anyway.
  7. Once complete, a notification in the bottom right corner of the screen should appear showing the computer is connected in NetExtender.


Mac OS X

Note that Mac users must do this in Safari.

  1. Once you have logged in, click on the Blue N icon. Two windows should appear after clicking on the icon.

    NetExtender for Mac

  2. Please click on the Allow button to continue the installation process.
  3. Once that is completed, a new window should pop up saying you are logged into NetExtender.


The user should be able to access FIT site services such as Banner, UDrive, and SDrive.

Tags: banner, sdrive, software, vpn
Last update:
2017-01-13 10:56
Eric Donath
Average rating: 2.82 (11 Votes)

You can comment this FAQ

Chuck Norris has counted to infinity. Twice.

Most popular FAQs RSS

  1. What are the Technology Support Center's hours of operation? ... (423484 views)
  2. What do I do if I have a problem ... (228067 views)
  3. How to stop Outlook from marking messages as read ... (44924 views)
  4. Free and Discounted Software for Students, Staff, and Faculty ... (36934 views)
  5. What are my options for accessing my Google Applications ... (24533 views)
  6. How to Connect to Remote Desktop (StudentRDS) (19063 views)
  7. What is the best way to protect my computer ... (18467 views)
  8. How do I create a personal web page? (16876 views)
  9. How to use SSH (15467 views)
  10. How to Map a Network Drive (U and S ... (14680 views)

Latest FAQs RSS

  1. How do I get an official transcript sent? ... (2017-08-17 13:02)
  2. How do I get access to edit my department ... (2017-08-16 12:34)
  3. What is the process for getting help with a ... (2017-08-16 12:33)
  4. What is TerminalFour? (2017-08-16 11:19)
  5. When do I get my Florida Tech email account? ... (2017-08-09 16:11)

Sticky FAQs