How do I install NetExtender?

This document details the steps to installing the Dell SonicWall NetExtender for VPN access to campus systems from off-campus or over a wireless network on-campus. Some systems, such as Banner, UDrive, and SDrive require this VPN connection. In addition to installing this software, a user must also be authorized by either a system adminstrator or a network administrator to connect via VPN.

Windows OS

NOTE: These directions are for PCs running Windows. For Mac OS X users, please see the Mac OS X instructions.

  1. Open the FIT VPN site: 

    Login screen for Sonicwall

  2. Login with Tracks username and password.
  3. Select the Blue N icon to begin installing NetExtender. It will ask for you permission to install the add-on in FireFox so allow it.
  4. After installing the add-on, it will ask you to restart the browser. Click on the restart button.
  5. Select the Blue N icon again. A new window should pop up along with another one asking you permission to install the driver.

    New window along with permission for installing the driver

  6. Select install this driver software anyway.
  7. Once complete, a notification in the bottom right corner of the screen should appear showing the computer is connected in NetExtender.


Mac OS X

Note that Mac users must do this in Safari.

  1. Once you have logged in, click on the Blue N icon. Two windows should appear after clicking on the icon.

    NetExtender for Mac

  2. Please click on the Allow button to continue the installation process.
  3. Once that is completed, a new window should pop up saying you are logged into NetExtender.


The user should be able to access FIT site services such as Banner, UDrive, and SDrive.

Tags: banner, sdrive, software, vpn
Last update:
2017-01-13 10:56
Eric Donath
Average rating: 2.82 (11 Votes)

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