How do I install NetExtender?

 This document details the steps to installing the Sonic Wall NetExtender for VPN access to campus systems from off-campus or over a wireless network on-campus. Some systems, such as Banner and the sdrive, require this VPN connection. In addition to installing this software, a user must also be authorized by either a system adminstrator or a network administrator to connect via VPN.


Login screen for Sonicwall

  • Login with Tracks username and password.

Note that these directions are for PCs running Windows. For Mac users, please Click Here.


  • Select the Blue N icon to begin installing NetExtender. It will ask for you permission to install the add-on in FireFox so allow it.
  • After installing the add-on, it will ask you to restart the browser. Click on the restart button.
  • Select the Blue N icon again. A new window should pop up along with another one asking you permission to install the driver.

New window along with permission for installing the driver

  • Select install this driver software anyway.
  • Once complete, a notification in the bottom right corner of the screen should appear showing the computer is connected in NetExtender.


For Macs:

  • Once you have logged in, click on the Blue N icon. Two windows should appear after clicking on the icon. 


NetExtender for Mac


  • Please click on the Allow button to continue the installation process.
  • Once that is completed, a new window should pop up saying you are logged into NetExtender.


The user should be able to access FIT site services such as Banner.

Tags: banner, sdrive, software, vpn
Last update:
2016-06-29 11:26
Eric Donath
Average rating: 3 (10 Votes)

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